Shipping timelines, delivery process, and return policy.
This page explains how orders are processed, shipped, and how return requests are handled. These guidelines help customers understand delivery expectations before purchasing.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. During busy periods or authentication checks, processing may take slightly longer.
Shipping Time
Estimated delivery is usually 7–12 business days depending on destination, customs clearance, and courier schedules.
Tracking
Once your order is shipped, a tracking number will be generated. You can track your shipment through the Order Tracking page.
Returns
Returns are only accepted if the item significantly differs from the description. Authentication‑verified items normally cannot be returned after shipment.
Damaged Package
If your package arrives damaged, please contact support within 48 hours with photos of the package and item.
Need Help?
If you have questions about shipping timelines or return eligibility, please contact us through the Contact Us page.